Contact & Corrections
Found a figure that doesn’t match its EIA source, a state where our default looks wrong, or a calculator bug? Tell us here. Reports go straight to the Utility Cost Calc Editorial Team.
Checking a figure yourself first
Every number on a state page carries a bracketed note that opens its entry on the sources page. For electricity, the EIA-861M file lists each state’s monthly residential revenue (thousand dollars), sales (megawatthours) and customers; adding twelve months of revenue and dividing by twelve months of sales reproduces our average price to the hundredth of a cent. For natural gas, EIA’s residential price table shows the annual price in dollars per thousand cubic feet, and the heat-content table converts it to therms. If your arithmetic from those tables disagrees with ours, that is exactly the report we want — tell us the state, the table and the month.
If your concern is that your own utility charges more than the state average, check your bill’s fixed monthly charge and rate plan first; the electric bill guide shows how to compute your all-in rate and enter it in place of the average.
What happens next
Each report is saved with the page path and the kind of issue, then checked against the EIA table cited for that figure. If the source confirms the problem we correct the data or the text in the next release. Please include the figure you expected and where you saw it — an EIA table name, a line on your bill or a utility tariff — so we can trace it quickly.
A difference between your own bill and a state average is usually not an error: averages blend every utility and rate plan in a state. The methodology explains what each average covers.
We store only what you send; see privacy. We don’t answer requests for energy plans or supplier recommendations.